Eric started his insurance career in 2012 with Meadowbrook when he was hired as the Director of Analytics and Strategic Planning for the excess & surplus lines division (Century), though he will tell you he started in utero as his family has been in the business his entire life and it frequently dominated dinner table discussions. Eric was instrumental in changing the way Century approached and measured customer service, introducing the Net Promoters Score concept. Prior to entering the insurance industry, Eric held multiple finance and accounting roles within the automotive parts and service industry.
Eric graduated from the Dickie College of Business at Ohio Northern University with a BSBA in Accounting. He has been a Certified Public Accountant since 2011 and resides in Hilliard, Ohio with his wife and two children.
Rob is our resident surety expert having been involved in surety bond underwriting for nearly 40 years! Rob joined our team in 2007, and was promoted to his current role in 2012. He is responsible for setting our underwriting guidelines and reviewing any applications that do not meet our automatic underwriting criteria. Prior to joining our team, Rob held various surety positions at Ohio Casualty Insurance Company for nearly 30 years.
Rob holds a BA in Business from Mount Union College where he was a place kicker for their football team once upon a time. Rob resides in Upper Arlington, Ohio, enjoys singing in the Church Choir and playing with his grandsons.
Kevin is the newest member of our team, and is a licensed agent in all 50 states and DC. He has been working in the insurance industry for the past 12 years providing fast, high quality service to his clients. Prior to Meadowbrook Direct, Kevin worked as an account executive helping his clients navigate the world of Medicare, workers compensation, and general and professional liability insurance.
Kevin graduated from Eastern Michigan University with a BA in Business Administration. He resides in Westerville, Ohio with his wife and their three kids.
Cathie is a new addition to the team, joining this year! She is a licensed agent in all 50 states and DC and has 13 years of industry experience working for an independent agency, spending 11 years as their surety bond expert. Interestingly, it was our very own Rob Cannell that trained her 11 years ago while working for Ohio Casualty. Prior to entering the insurance industry, Cathie held various positions involving customer service and process improvement.
Cathie holds a BS in Business from Ashland University and resides in Lexington, Ohio.